When inspiration struck and I set out to build a new website for my blog and other writing, I assumed the process would move quickly. I could hardly wait to see the vision in my head become reality. I’m a happy and motivated independent learner and felt certain I could fumble with the design software and master it without much trouble, the way I did when I created Our Daily Crime.
The software for Our Daily Crime is nearly ten years old now, a tech dinosaur. The new software requires a whole new level of skill.
I needed help. Scheduling a meeting with a professional took time. Then we had to reschedule due to a conflict. More time. I turned my attention to other things and practiced patience (not very successfully!).
In the meantime, we’ve hired a new team member at work to join us in lifeguarding, teaching, and working with patrons and patients in the pools. He’s older than I am, and he’s working hard on refining his swimming skills and learning new techniques. We’re giving him all the support and practice we can.
I admire adults who want to learn new skills. We’ve just begun to teach private swim lessons again after the pandemic, and I have two adult students. When I asked one of them what her goals were for her lessons, she said, “Not to drown,” which made me laugh.
I did eventually meet with my web designer using Zoom, and I spent an intense hour and a half taking notes, asking questions, and watching her use the design software. Since then, I’ve spent several hours working with it, and gradually I’m gaining mastery and shaping the website I dreamed of. I’m elated. Can’t wait to share it with you!
As a lifelong learner and teacher, I notice how varied our learning experience can be.
Context matters. I was wretched during my public school years. My goals were to achieve good grades to meet the expectations of my family and graduate. Any pleasure in the learning itself, for its own sake, suffocated under the long nightmare of those years. Graduation meant nothing to me, and I would have ignored it if I’d been allowed. My reward was surviving.
College was no better. I didn’t want to be there. I didn’t belong there. Once again, I went through the motions of pleasing others and living up to expectations, two hellish years of depression, social isolation, and suicidal ideation before I dropped out.
I still wince when I think of the money wasted.
Somehow the joy of learning has been distorted into competition, capitalism, and perfectionism. Everyone doesn’t have equal access to education and educational tools. Many people don’t complete high school, let alone higher education. We don’t talk about education in terms of enhancing our lives and making us bigger. We talk about getting a good job, making a lot of money (or not), and school loans. Capitalism defines success.
Worst of all, if we happen to be interested in literature, writing, religion, music, theater, philosophy – liberal arts, in other words – we’re steered away from those interests because “they” say we can’t earn a living pursuing them. I’ve got news for you. You can’t make a living as a librarian or medical transcriptionist, either.
Apparently, education is not valuable unless it leads to making a certain amount of money.
On the other hand, many learners in our communities are in it for the fun of learning something new. Their goals are about real life, as opposed to the construct of consumerism. They don’t want to drown. They want to do a job they’ve never done before and so learn new skills. They want to use technology as a tool to support their passion. Adult learners know learning enhances life. They’re not coerced into learning; they seek it out.
It’s a lot easier and more fun to teach someone who wants to learn than it is someone who’s having learning thrust upon them.
Adult learners have lived long enough to know how to learn. Not how to compete, how to cheat, how to work the system, how to manipulate good grades and references, and how to create their own personal perfectionistic demons, but how to learn. Adult learners also know something about how they best learn, and are able to communicate their needs and goals.
Learning requires time, patience and practice. It takes courage to seek new skills. It’s messy. We make mistakes, flounder, and fail. Good adult learners persist anyway, pursuing their creativity or passion, satisfying their curiosity and desire for mastery.
I’ve had the good fortune to know and work with wonderful teachers who have inspired, encouraged, and challenged me. I’ve also known destructive teachers who permanently damaged my trust, confidence, and sense of self-worth. The difference between them, I’m convinced, has nothing to do with their level of education or training, but rather with their power management. Good teachers seek to empower their students. Destructive teachers not only refuse to share their power, they actively disempower their students.
Healthy communities support learning and teaching, not necessarily as a formal process, but as a natural one. As a teacher, I know my students give me at least as much as I give them. Teaching and learning are collaborative, a sharing of power. To teach is to learn. To learn is to teach. Passing on my love of swimming doesn’t change the world, but it’s a contribution I can make joyfully.
Everyone succeeds when we teach and learn together. My daily crime.
(For the beginning of this series of posts, inspired by Allan Savory’s book, Holistic Management, begin here.)
Allan Savory’s holistic decision-making process “ends” with a feedback loop of planning (assuming the plan is wrong, as in planning for failure), monitoring, controlling, and replanning.
So, having spent a couple of months working with this model and writing about it, what have I got? Where am I?
I have no idea! I feel like I’m in the middle of a hairball.
Using Savory’s template is not the problem. It’s elegant, logical, effective, and sustainable. It’s a model based on power-with and win-win.
It’s effective because learning the process has successfully excavated resistance, blocks, and unconscious beliefs that are and have always been obstacles for me in all areas of my life. Until and unless I deal with my internal landscape, neither this process nor any other will work for me.
As I think about defining my creative output and consider how to get it in front of those who would find value in my work, I’m forced into a narrow focus. I’m forced into choice and commitment.
In the beginning, starting Our Daily Crime and writing my books was an act of defiance. I had no expectations at all. My motivation was to express myself honestly in spite of what anyone thought or said.
Now, years later, I’ve created a body of work, grown from those first bitter seeds of defiance. I discover I’ve written a blueprint, a map for reclaiming and managing personal power through emotional intelligence. It’s not finished. It will never be finished. Not everyone wants it, or can use it.
But some people do, and can. People like me.
Who are they? Where are they? How do I find them?
Upon waking this morning, dimly hearing peepers in the pond (Spring!), a robin, and a couple of barred owls, I had this thought:
I cannot be/give/do/create anything that anyone wants.
To say that’s a belief is completely inadequate. It’s a law of nature, like gravity, immutable, everlasting, absolutely indestructible.
It’s a belief that underlies my whole life.
Is it true?
Panic stations! It doesn’t matter. I refuse to answer that question right now.
OK, I said to myself. Let me ask you this: If it were not true, how would you find your audience?
Now, that’s a question I can work with!
I would have fallen on Our Daily Crime and its content with joy and relief, had I found it eight or ten years ago. It’s exactly the support and resource I needed.
I well remember how I started on the journey of emotional intelligence and power reclamation. I know where I’ve found my people – and where I haven’t. I follow several people who add value to my life and serve as teachers, guides, and examples of simplicity, honesty, and effective marketing. They have found their audience.
I can find mine, too.
If I empower the belief that I have nothing to contribute that anyone wants, I’m at the end of possibility as a writer. If I acknowledge the belief and work around it anyway, I’m in a new world of unexplored, unimagined possibilities, and Savory’s model provides me with a decision-making tool that allows me to pursue my own joy and success, remain cooperative and authentic, and maintain healthy connections with others. Everybody wins.
This week I’m looking at the ecosystem process tools I might use to manage my writing business plan. Savory defines them as human creativity, money and labor, technology, fire, rest, and living organisms.
Leaving aside all this terminology for a minute, how do we manage our lives and environment? I’ve just been housecleaning with a vacuum (requiring electricity), a dust rag, a broom and dustpan, bleach, vinegar, cleanser, rags, Windex and paper towels. These tools don’t represent much money, but I do need to use labor to optimize them.
Now I’m using my laptop and a wireless Internet connection. These technological tools require money, in addition to my creativity and labor.
Although Savory’s focus is on land management, his model continues to lend itself to virtually any kind of management situation, as though all our human endeavor is only a sidestep away from holistic land management. This, of course, is the case, as there can be no human endeavor if we destroy the planet. Whoever we are and whatever we do, our choices and actions have consequences for Earth.
I’m using the tool of creativity as I work with this model and explore all the levels and pieces. Supporting my own creativity as a writer is at the heart of my purpose.
Savory proposes that holistic management planning will always require at least one of the tools of money and labor. Now we come up against the limitations of our resources. We might have money, but no time, energy, or willingness to labor. Or, we might be working as hard as we can, but have no financial resource. Most of us have a mixture of the two, but how do we know how to use our resources of money, time and energy most effectively? This is one of the questions lying at the core of my own situation.
I suspect many of us operate out of scarcity rather than abundance, out of a sense of limitation rather than possibility. Our lives are busy and our days full. We have responsibilities and deadlines. We respond to one demand after another. We fight traffic, the clock, and an unending stream of messages, notifications, beeps, rings, and buzzers.
Using rest as a tool seems counterintuitive. If we’re already running as fast as we can and we can’t keep up, the sky will certainly fall if we make a choice to stop and sit still, even for a few minutes. However, I know from my own experience that none of our efforts are sustainable without rest. We can’t assess our resources fully on the run. We can’t think intelligently about our measure of money and labor and where to use them most effectively, and we can’t maintain juicy creativity without regular and adequate rest.
Fire is another tool we use to manage land, and I apply it metaphorically to my own situation. Natural creative forces like fire are terrifying, and we usually focus on their destructive aspect, forgetting that destruction always opens the door to something new. Sometimes we use such a force deliberately, and sometimes not.
If we are managing humans rather than land, events such as divorce, death, a spiritual crisis, a health crisis, or a wholly unexpected choice can have the same effect as a force of nature like fire. In a very short time, everything changes and we no longer recognize our landscape and landmarks. We feel terror and loss. We feel disempowered. At some point, we begin to shape a new life, adapt to a new job, put roots down in a new place, or learn how to inhabit a new set of circumstances.
Technology is the tool I’m least comfortable with. Unfortunately, in these days it’s a very important tool for an aspiring writer, maybe even an essential one. As I wrote last week, I’m being inexorably forced to make friends with it and develop some skill in using it. Sigh.
Lastly, and closest to the heart of Savory’s work, is the activity of other organisms as an ecosystem management tool. Collaboration. Cooperation. When organism meets organism, both are impacted. It doesn’t matter how large they are, or if they have a Latin name, or if we understand the full nature of that impact. It doesn’t matter if one organism is a cow and one a forb. It doesn’t matter if one is a human being and the other a virus. Life interacts with life, and both lives change.
The long tale of evolution is made up of infinite stories of these interactions.
My interaction with all the life around me, past and present, human and nonhuman, is my most powerful and complex tool for managing my business writing plan. Without my social shaping by family and culture, I would have nothing to write about. Without collaborating with others who have skills, knowledge, and power I lack, I cannot succeed. Without the inspiration and support from those around me, I would not be able to fuel my creativity sustainably.
Tools help us shape and manage our lives. We learn to make them, care for them, and wield them effectively. As humans, we have a long history of developing tools to help us master our world, and human endeavor often fails if we don’t have and know how to use the proper tools.
Questions I ask myself: What tools do I need to build a sustainable management plan? Who will teach me to use them effectively? How much money and labor will be necessary in order to use my tools well?
And what about people? People are not tools. How can I most effectively interact, collaborate, and cooperate with the people around me in order to work towards my goal of creating a more secure, sustainable life as a writer?
Thinking about ecosystem management tools. My daily crime.
From Seth Godin: “When we adopt the posture of commitment, something extraordinary happens: The lessons get more profound and useful. The questions asked get more specific and urgent. The connections that are made get deeper.”
“The discipline is to invest one time in getting your workflow right … Hacking your way through something “for now” belies your commitment to your work …”
This year I decided I was going to build a more secure life over the next three years, and I began to work on a business writing plan using a holistic management template created by Allan Savory. I’ve been writing about this process as I grope my way through it.
I’ve spent a great deal of time asking myself questions, writing notes, identifying obstacles, defining the whole I’m trying to manage, listing resources, outlining my holistic context, and thinking about interconnection and ecosystems.
A concatenation of recent events and more closely identifying my needs and resources led me to find a new hosting company and migrate the blog from one host to another.
My skill level is way below this kind of data transfer, so I researched and chose a new hosting company, gave them my credit card number, and sat back to let the tech wizards do their thing.
After the transfer, everything looked good. I had a minor problem with my header image that was obvious and easy to fix. I immediately went back to weekly posting and plodding through SEO work.
A week ago, it came to my attention that all my internal links, the links from one of my posts to another, were broken. This amounts to thousands of links, and is a major catastrophe for SEO rankings.
I had chosen the new hosting company based on, among other services, the availability of 24/7 tech support and their advertised expertise with WordPress, which is the platform for this blog. Everything had worked perfectly on the old server and I was sure this link problem was a glitch in the transfer process. I called tech support.
I called tech support three times that day, in fact. I explained the problem to each person, gave them examples, and told them what I’d done with the previous support person, but I quickly lost track of who was suggesting what changes and got more and more confused and desperate with each call. I followed all recommendations. Nothing fixed the links.
I struggled all week with tech support, in between work shifts and a power outage. I didn’t post or do SEO work, because I began to have trouble even signing in to WordPress, let alone working on the blog.
Later in the week, during my fifth call, the support person said that she’d never seen links break the way mine had before, she didn’t know what to do, and the hosting company doesn’t actually work on internal links anyway! But to please call back if I continued to have problems and would I stay on the line and take a short survey about my support experience?
The depth of my distress over this is hard to overstate. I had not realized how much this space means to me until it seemed to be irrevocably broken. It’s not that I have a big audience or an intimate social community around it. It’s not that I get a lot of comments or feedback. It’s not that I think it will make me rich.
I think it’s that this writing is the most authentic, truthful thing I do in the world that’s in the public view. It’s also a significant exercise in self-discipline, courage, and commitment. I love my paid job and the people I work with, but I’ve had many beloved jobs and made satisfying contributions in my work before now. I am not the job.
I am the writing. The threat of losing it made me realize how meaningless my life would seem without it.
The part of me that’s so good at stepping back and observing from the corner of the ceiling has been watching all this. In trying to take some forward action and gathering the courage to make a true commitment, financially, internally and publicly, the blog broke. The financial commitment of a new hosting company didn’t pay off. I couldn’t find the support I needed. Not only that, whatever went wrong wasn’t a normal problem, but something (supposedly) never seen before. All my old beliefs about being a burden and broken in profound, ugly, and no-help-for-you ways sprang into life again.
One of my goals is to build a support team for my writing. Was this a message that my writing and I are not worth supporting and will never be successful? Was it a message that there is no support for such as me and I must find a way to learn and do it all?
I was beyond discouraged.
Then, in less than an hour, an extremely bizarre string of events occurred. My partner unearthed the business card of a web designer from whom we bought drums off of Craig’s List about five years ago. We met her in a parking lot in Portland. She and my partner hit it off and she handed him her card. He came home and added it to one of his innumerable piles.
He remembered that card, found it (perhaps the biggest miracle of all), called her at GreenLight Websites, and left a message. She called him back, he explained the problem, gave her the login information, and within half an hour she emailed me that the links were fixed. The fix had been so quick and easy, she said she didn’t need any money for her work.
I checked, in between mopping my face and blowing my nose, which I’d been doing for days. She was right. The links were fixed. Free of charge.
The links were fixed!
In the process of leaving a review for her business, we realized she hosts as well. Her prices are much higher than the host company I originally chose, as money is a very limited resource for me right now, but she specializes in WordPress (backed up by action this time), she’s local, she’s a successful female small business owner with an amazing portfolio, she’s a drummer, she has green hair, and she’s my age. She also does all kinds of web design and consulting.
We considered for about 10 seconds before deciding to host with her.
Nowhere on my wish list of a writing support team was a web designer and consultant. I’ve been looking for an agent, editor and publisher.
I’ve lived long enough to recognize this as one of those completely unexpected journeys we take as we’re carefully plotting and planning a straight line move from A to B. I made a commitment, and those who know me well will tell you once I make up my mind everyone might just as well get out of my way. I think Godin is right, though. The act of making the commitment causes things to start happening.
It was not my plan to start spending significant amounts of money before figuring out how to make some money, but here I am.
It was not my plan to include a web specialist in my support team, but here I am.
It was not my plan to have the blog break down and temporarily undo all my hard SEO work, but it happened anyway.
Progress is a funny thing. Sometimes it looks like collapse, breakdown, and reversal. Often, it’s not going in the direction we had in mind, but in another direction entirely. The purpose of Savory’s model is to accommodate unexpected, edge-of-chaos events and unintended consequences in whatever our situation is.
Any management plan must build in the possibility of failure and reversals at every step. Allan Savory emphasizes this throughout his book, Holistic Management. No matter how carefully we define our whole and holistic context, we will always miss something and/or be ignorant of something. The only certainty in life is that it will be uncertain, at least at times. Holistic management planning is not about perfection, and it’s not a destination. It’s a dynamic practice that remains both focused and resilient.
For me, that includes planning for fatigue and discouragement, and this week in particular I’ve been reminded of that.
We’ve experienced a series of financial hits over the last six months. At the same time, I’ve been fortunate enough to pick up extra hours at work, which gives me a little more income. However, working more hours means I have less time to write and be present in my personal and private life. The pandemic ebbs, at least for the moment, but still threatens and limits us. The nation’s political stress seems to go on and on, in the headlines, on social media, and in the community.
Much of the work I do for my holistic management planning is invisible to anyone but me. The SEO and support work behind the scenes for this blog, continuing to publish weekly posts, working on my books, and continuing my search for the right editor, agent, and/or publisher are actions I take doggedly; they rarely result in any discernible (to me) effect, except an occasional rejection – and that’s when I have any response at all!
None of this produces any income … yet.
I frequently wonder what it’s all for, why the writing matters so much to me, and if this is the way I’ll spend the rest of my life.
I heard this week that an author and teacher I’ve followed for years has lymphoma. She’s been an inspiration to me, and when I heard the news I wanted to sit down and cry. My reaction made me realize how important a person we’ve never met can be, especially those we view as successes in the ways we want to succeed.
The news also reminded me that life is always changing. No matter how stuck we feel and invisible change can be, it’s there, moving us forward inch by inch.
Forward to where? I ask myself, disheartened.
Who knows? Just forward.
I won’t always feel the way I do today. Fatigue and discouragement ebb and flow, along with everything else. I’ve lived long enough to be sure of that. Savory’s approach to management planning makes sense to me for many reasons, but planning for failure is one of the biggest.
C.S. Lewis said, “Failures, repeated failures are fingerposts on the road to achievement. One fails forward toward success.”
The fact is, life is full of failure, and the gift of failure is learning. We make a choice and take an action. Things happen in response to our action. We say, well, that happened, and decide whether we like or dislike the consequences. Some choices that seemed like a great idea at the time wind up in the What Was I Thinking File of Shame. We make adjustments, make different choices, try to figure out a new approach.
When I’m feeling less blah I might even reframe rejections and this feeling of trying to lift a mountain I have no hope of moving as successes.
Not today, though. Today I’m just tired and discouraged. I’m not living a holistically managed life. The only progress I seem to be making is backward. Financially, I can’t seem to move out of reaction to proaction.
During times like these, what I hang onto is the fact that giving up is the final failure. If I stop working toward what I want, I’ll never get there. Trying to achieve goals and dreams is always going to feel like this at times. Delays and reversals are part of the process and need to be figured into our plans.
All those rejections? Part of the plan.
All those financial setbacks? Part of the plan.
This week’s post? Part of the plan.
All these sticky, messy feelings? Part of the plan.