Tag Archives: technology

Holistic Management 7: Ecosystem Management Tools

Three weeks ago, I explored ecosystem processes as part of holistic management planning using Allan Savory’s template for decision making.

This week I’m looking at the ecosystem process tools I might use to manage my writing business plan. Savory defines them as human creativity, money and labor, technology, fire, rest, and living organisms.

Leaving aside all this terminology for a minute, how do we manage our lives and environment? I’ve just been housecleaning with a vacuum (requiring electricity), a dust rag, a broom and dustpan, bleach, vinegar, cleanser, rags, Windex and paper towels. These tools don’t represent much money, but I do need to use labor to optimize them.

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Now I’m using my laptop and a wireless Internet connection. These technological tools require money, in addition to my creativity and labor.

Although Savory’s focus is on land management, his model continues to lend itself to virtually any kind of management situation, as though all our human endeavor is only a sidestep away from holistic land management. This, of course, is the case, as there can be no human endeavor if we destroy the planet. Whoever we are and whatever we do, our choices and actions have consequences for Earth.

I’m using the tool of creativity as I work with this model and explore all the levels and pieces. Supporting my own creativity as a writer is at the heart of my purpose.

Savory proposes that holistic management planning will always require at least one of the tools of money and labor. Now we come up against the limitations of our resources. We might have money, but no time, energy, or willingness to labor. Or, we might be working as hard as we can, but have no financial resource. Most of us have a mixture of the two, but how do we know how to use our resources of money, time and energy most effectively? This is one of the questions lying at the core of my own situation.

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I suspect many of us operate out of scarcity rather than abundance, out of a sense of limitation rather than possibility. Our lives are busy and our days full. We have responsibilities and deadlines. We respond to one demand after another. We fight traffic, the clock, and an unending stream of messages, notifications, beeps, rings, and buzzers.

Using rest as a tool seems counterintuitive. If we’re already running as fast as we can and we can’t keep up, the sky will certainly fall if we make a choice to stop and sit still, even for a few minutes. However, I know from my own experience that none of our efforts are sustainable without rest. We can’t assess our resources fully on the run. We can’t think intelligently about our measure of money and labor and where to use them most effectively, and we can’t maintain juicy creativity without regular and adequate rest.

Fire is another tool we use to manage land, and I apply it metaphorically to my own situation. Natural creative forces like fire are terrifying, and we usually focus on their destructive aspect, forgetting that destruction always opens the door to something new. Sometimes we use such a force deliberately, and sometimes not.

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If we are managing humans rather than land, events such as divorce, death, a spiritual crisis, a health crisis, or a wholly unexpected choice can have the same effect as a force of nature like fire. In a very short time, everything changes and we no longer recognize our landscape and landmarks. We feel terror and loss. We feel disempowered. At some point, we begin to shape a new life, adapt to a new job, put roots down in a new place, or learn how to inhabit a new set of circumstances.

Technology is the tool I’m least comfortable with. Unfortunately, in these days it’s a very important tool for an aspiring writer, maybe even an essential one. As I wrote last week, I’m being inexorably forced to make friends with it and develop some skill in using it. Sigh.

Lastly, and closest to the heart of Savory’s work, is the activity of other organisms as an ecosystem management tool. Collaboration. Cooperation. When organism meets organism, both are impacted. It doesn’t matter how large they are, or if they have a Latin name, or if we understand the full nature of that impact. It doesn’t matter if one organism is a cow and one a forb. It doesn’t matter if one is a human being and the other a virus. Life interacts with life, and both lives change.

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The long tale of evolution is made up of infinite stories of these interactions.

As humans, our cultures, languages, stories, knowledge, artistic expression, and belief systems have given us a social context – many wholes making up the whole of humanity across time. Social context is hugely influential and powerful, as evidenced by the phenomena of social contagion and tribal shaming.

My interaction with all the life around me, past and present, human and nonhuman, is my most powerful and complex tool for managing my business writing plan. Without my social shaping by family and culture, I would have nothing to write about. Without collaborating with others who have skills, knowledge, and power I lack, I cannot succeed. Without the inspiration and support from those around me, I would not be able to fuel my creativity sustainably.

Tools help us shape and manage our lives. We learn to make them, care for them, and wield them effectively. As humans, we have a long history of developing tools to help us master our world, and human endeavor often fails if we don’t have and know how to use the proper tools.

Questions I ask myself: What tools do I need to build a sustainable management plan? Who will teach me to use them effectively? How much money and labor will be necessary in order to use my tools well?

And what about people? People are not tools. How can I most effectively interact, collaborate, and cooperate with the people around me in order to work towards my goal of creating a more secure, sustainable life as a writer?

Thinking about ecosystem management tools. My daily crime.

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Holistic Management 6: Current Progress

From Seth Godin: “When we adopt the posture of commitment, something extraordinary happens: The lessons get more profound and useful. The questions asked get more specific and urgent. The connections that are made get deeper.”

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“The discipline is to invest one time in getting your workflow right … Hacking your way through something “for now” belies your commitment to your work …”

This year I decided I was going to build a more secure life over the next three years, and I began to work on a business writing plan using a holistic management template created by Allan Savory. I’ve been writing about this process as I grope my way through it.

I’ve spent a great deal of time asking myself questions, writing notes, identifying obstacles, defining the whole I’m trying to manage, listing resources, outlining my holistic context, and thinking about interconnection and ecosystems.

A concatenation of recent events and more closely identifying my needs and resources led me to find a new hosting company and migrate the blog from one host to another.

My skill level is way below this kind of data transfer, so I researched and chose a new hosting company, gave them my credit card number, and sat back to let the tech wizards do their thing.

After the transfer, everything looked good. I had a minor problem with my header image that was obvious and easy to fix. I immediately went back to weekly posting and plodding through SEO work.

A week ago, it came to my attention that all my internal links, the links from one of my posts to another, were broken. This amounts to thousands of links, and is a major catastrophe for SEO rankings.

I had chosen the new hosting company based on, among other services, the availability of 24/7 tech support and their advertised expertise with WordPress, which is the platform for this blog. Everything had worked perfectly on the old server and I was sure this link problem was a glitch in the transfer process. I called tech support.

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I called tech support three times that day, in fact. I explained the problem to each person, gave them examples, and told them what I’d done with the previous support person, but I quickly lost track of who was suggesting what changes and got more and more confused and desperate with each call. I followed all recommendations. Nothing fixed the links.

I struggled all week with tech support, in between work shifts and a power outage. I didn’t post or do SEO work, because I began to have trouble even signing in to WordPress, let alone working on the blog.

Later in the week, during my fifth call, the support person said that she’d never seen links break the way mine had before, she didn’t know what to do, and the hosting company doesn’t actually work on internal links anyway! But to please call back if I continued to have problems and would I stay on the line and take a short survey about my support experience?

The depth of my distress over this is hard to overstate. I had not realized how much this space means to me until it seemed to be irrevocably broken. It’s not that I have a big audience or an intimate social community around it. It’s not that I get a lot of comments or feedback. It’s not that I think it will make me rich.

I think it’s that this writing is the most authentic, truthful thing I do in the world that’s in the public view. It’s also a significant exercise in self-discipline, courage, and commitment. I love my paid job and the people I work with, but I’ve had many beloved jobs and made satisfying contributions in my work before now. I am not the job.

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I am the writing. The threat of losing it made me realize how meaningless my life would seem without it.

The part of me that’s so good at stepping back and observing from the corner of the ceiling has been watching all this. In trying to take some forward action and gathering the courage to make a true commitment, financially, internally and publicly, the blog broke. The financial commitment of a new hosting company didn’t pay off. I couldn’t find the support I needed. Not only that, whatever went wrong wasn’t a normal problem, but something (supposedly) never seen before. All my old beliefs about being a burden and broken in profound, ugly, and no-help-for-you ways sprang into life again.

One of my goals is to build a support team for my writing. Was this a message that my writing and I are not worth supporting and will never be successful? Was it a message that there is no support for such as me and I must find a way to learn and do it all?

I was beyond discouraged.

Then, in less than an hour, an extremely bizarre string of events occurred. My partner unearthed the business card of a web designer from whom we bought drums off of Craig’s List about five years ago. We met her in a parking lot in Portland. She and my partner hit it off and she handed him her card. He came home and added it to one of his innumerable piles.

He remembered that card, found it (perhaps the biggest miracle of all), called her at GreenLight Websites, and left a message. She called him back, he explained the problem, gave her the login information, and within half an hour she emailed me that the links were fixed. The fix had been so quick and easy, she said she didn’t need any money for her work.

I checked, in between mopping my face and blowing my nose, which I’d been doing for days. She was right. The links were fixed. Free of charge.

The links were fixed!

In the process of leaving a review for her business, we realized she hosts as well. Her prices are much higher than the host company I originally chose, as money is a very limited resource for me right now, but she specializes in WordPress (backed up by action this time), she’s local, she’s a successful female small business owner with an amazing portfolio, she’s a drummer, she has green hair, and she’s my age. She also does all kinds of web design and consulting.

We considered for about 10 seconds before deciding to host with her.

Nowhere on my wish list of a writing support team was a web designer and consultant. I’ve been looking for an agent, editor and publisher.

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I’ve lived long enough to recognize this as one of those completely unexpected journeys we take as we’re carefully plotting and planning a straight line move from A to B. I made a commitment, and those who know me well will tell you once I make up my mind everyone might just as well get out of my way. I think Godin is right, though. The act of making the commitment causes things to start happening.

It was not my plan to start spending significant amounts of money before figuring out how to make some money, but here I am.

It was not my plan to include a web specialist in my support team, but here I am.

It was not my plan to have the blog break down and temporarily undo all my hard SEO work, but it happened anyway.

Progress is a funny thing. Sometimes it looks like collapse, breakdown, and reversal. Often, it’s not going in the direction we had in mind, but in another direction entirely. The purpose of Savory’s model is to accommodate unexpected, edge-of-chaos events and unintended consequences in whatever our situation is.

Wait, haven’t I recently read something about planning for failure?

My daily crime.

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Restraint

An article in my news feed caught my eye this week: 7 Psychological Superpowers Few People Have That You Can Use to Set Yourself Apart. It sounded interesting—and it was!

The author proposes restraint as a superpower. Oxford Online Dictionary defines restraint as “unemotional, dispassionate or moderate behavior; self-control.” The ability to manage our own behavior is an important aspect of emotional intelligence.

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Understand that this does not mean making ourselves small, or silencing ourselves or others. It’s also important to think of restraint as an internal control. We have no power (usually) to restrain others, but we can develop self-restraint, which may influence others to be more restrained in their behavior.

As I think about restraint, it has two aspects. One is the choices we make as we interact with others. The other is the choices we make about our own attention; for example, we can learn to refrain (or restrain ourselves) from taking everything so seriously. This kind of restraint is invisible to anyone else, but it significantly changes the quality of our experience and life.

I’ve noticed, as I work with this blog, how the vehicle of social media seems to encourage saying more and meaning less. We seem to have a need to share our most mundane activities and decisions as though they’re filled with meaning.

A good example is the TLDR (too long, didn’t read) trend, which has long fascinated me. As I navigate through the Internet, reading my news feeds, researching and exploring links that interest me, I often stop reading articles and essays before finishing them. Sometimes that’s because I don’t have the time right then to do it justice. Sometimes I’m finding no value in it.

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It never occurs to me to make a comment indicating why I made the decision to stop reading. If I’m too busy to read a lengthy piece, why on earth would I pause to say TLDR about it, either aloud or in writing? Why is that important? Why does anyone care? Is such a comment a passive-aggressive way to say the writer is too long-winded? Or that the reader has an important and busy life? Or that literacy is elitist? It seems to me an utterly useless comment.

I also think it’s fun when people write comparatively lengthy comments about why they didn’t read. I have the same set of questions there. It’s impossible to take feedback seriously or have a good discussion with someone who hasn’t read the piece, so why bother saying anything at all? We read what we’re interested in, and we don’t read what we’re not interested in … don’t we?

As we become more embedded in social media and texting technology, we act as though If we have the ability to say something, we must. But does having the means to constantly share our thoughts and choices mean we should? Is it useful? Is it truly connecting? Is it meaningful?

I’m amused and appalled by modern dating. Younger friends and colleagues inform me that the norm now is to exchange frequent texts throughout the day in even a first date relationship. Romantic, meaningful texts like:

“How was your commute?”

(Icy. It’s February in Maine and it snowed yesterday, you jackass!)

“How’s work?”

(Distracted and interrupted because you keep texting me about nothing, Dude! You’re not a swimmer, you’ve never been here, and you don’t know anything about my job. What can I text you about work? Nobody’s drowned yet today. The pool is cloudy, and we don’t know why. Send chocolate!)

The parenthetic replies are mine. My friend was much kinder and more tolerant! Apparently, however, if texting like this doesn’t happen, one or another of those involved are hurt, or feel rejected or otherwise insecure.

Gah!

It makes me smile to think of restraint as a superpower, but maybe the writer is on to something. The article did make me think. I’m more comfortable listening than talking, but it’s evident after a few hours at work how lonely so many people are. They talk about their pets, their families, their health concerns, food, their pain, their history, their financial struggles, their work, their gardens, and the ice in their driveways. Sometimes their conversation is long, rambling, and interminable. I’m filled with compassion for them.

Many people of my generation and older are uncomfortable with texting, e-mail and social media. In fact, e-mail is now used much less frequently than messaging or FaceTime. My 30-something kids are scornful of e-mail and those who use it. They much prefer texting, which I do with them for the sake of staying in touch, though it’s deeply unsatisfying for me. I’d rather write long e-mails or talk on the phone (if I must; I hate talking on the phone!).

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Nothing replaces actually being with them.

People crave face-to-face conversation and contact (FaceTime doesn’t count), contact that can’t happen in a text with emojis. They’re so hungry that when they get it, they have no restraint at all. Everything comes out. Being “connected” through technology appears to be a toxic mimic for what we really need.

I wonder if part of what drives younger generations to compulsively send words into cyberspace is that same hunger for authentic connection, though unrecognized. In their loneliness and isolation, they send more and more impulsive, unedited, unrestrained words out into the world, longing for meaning, connection, and validation, but having no idea that their extreme oversharing is making them less connected, not more.

Superficiality is not connection. The ability to be in constant technological contact is not necessarily intimacy, security, love or meaningful in any way. Restraint seems to be a lost art. We’re better at it when interacting in real time and place than we are online, where it appears nothing is too mean or hateful to say, but we all say an awful lot of nothing.

I’m disheartened by how easy we are to manipulate, from click bait to disinformation to trolls. The Internet and tech provide us with endless tasty poisoned bait to nibble on, and we pick it up every time. Stimulate our fear, guilt, outrage, defensiveness or paranoia, and we’re hooked into long, pointless debates and arguments, competitions over who gets to be right, and spending our time engaging with the world in a way that makes us and our relationships neither healthier nor happier, but is probably quite satisfying for all the Cluster B and otherwise destructive, manipulative folks out there with agendas for power and control.

The mice in our house are smarter than that. They’ve figured out how to lick the peanut butter out of the trap without triggering it.

So much for human supremacy!

We all have feelings and impulses, and most of us have said things we regret later. I’m not suggesting it’s wrong to be lonely, or to want to be seen or talk things out. I do wonder sometimes if technology is taking us farther and farther from our ability to participate in healthy, authentic relationships, however. Publicly documenting our every move, choice and experience (with pictures!) and participating in the culture’s indiscriminate oversharing makes me wonder where this road will take us. We’re getting very skilled at monologues. Real discussions and conversations in which people both speak and listen? Not so much. We spend more time waiting to speak than listening and attempting to understand.

After reading this article, I’m paying more attention to what I say, and why, and to whom. The point of language (a symbolic system for sharing meaning) is communicating. If we have nothing meaningful to say, why are we speaking (or writing)? (What is meaningful? Who gets to decide? Never mind. That’s for another post!)

Why is just being silent or present as a listener or reader not enough? Must we find something to say about everything to everyone? Do we cease to exist if we’re getting no attention or validation or have no comment? Does everyone need to know about our TLDR choices? Do our private lives need to be public plays with stage directions?

Practicing restraint. My daily crime.

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