Category Archives: Emotional Intelligence

Building Dignity

I’ve just read a book titled Dignity by Donna Hicks, Ph.D.

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Dignity is defined as “the state or quality of being worthy of honor or respect; self-respect” (Oxford Online Dictionary); “the right of a person to be valued and respected for their own sake” (Wikipedia).

Dignity isn’t a word I hear much these days. Respect is a hot topic, but dignity sounds old-fashioned.

The book was an eye-opener in several ways. Hicks sees dignity as a key component in peaceful negotiations, a refreshing topic in this time of divisiveness, hatred, and violence. Because of her work, the author has participated in and supported peace talks all over the world as leaders of opposing sides work to heal the trauma of conflict. Her observations, experience, and stories of people working together to connect as human beings, even in the context of terrible violence, are poignant and a testament to our shared humanity.

Hicks defines ten essential components of dignity, and ten violations. I wrote both lists down and I’ve been rereading and thinking about them ever since.

Here are Hicks’s ten essential elements of dignity:

  • Acceptance of identity
  • Inclusion
  • Safety
  • Acknowledgement
  • Recognition
  • Fairness
  • Benefit of the doubt
  • Understanding
  • Independence
  • Accountability

Here are her ten dignity violations:

  • Taking the bait
  • Saving face
  • Shirking responsibility
  • Seeking false dignity
  • Seeking false security
  • Avoiding conflict
  • Being the victim
  • Resisting feedback
  • Blaming and shaming others
  • Engaging in false intimacy and hurtful gossip

The concept of dignity joins tolerance and respect as a piece of emotional intelligence requiring reciprocity. If we want to maintain and protect our own, we must understand how to support the dignity of others. Dignity involves accountability. It’s not free.

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As I work with these lists, I come at them from three different directions. One is recognizing the ways in which my own dignity has been violated by others. The second is the way in which I’ve violated my own dignity. The third is the way in which I’ve violated the dignity of others.

This book was published in 2011, before acceptance of identity and inclusion were such politically loaded topics. As I think about these lists through the filter of current social ideology, it’s quite clear to me that working with the concept of dignity necessitates connecting with others through our shared humanity rather than our habits and beliefs. If we insist on hiding behind our labels and pseudo selves, as well as refusing to see the complexity of those we interact with behind their labels and ideology, we will not successfully connect and nobody can experience dignity. Conflict will escalate and divisions deepen.

We each have a right to our own beliefs, feelings, and sense of self. However, we do not have the right to insist others agree with our beliefs, feelings and sense of self. Respect, as I have pointed out before, is not agreement. Tolerance is not agreement. Likewise, dignity is not dependent on agreement, but rather the willingness to understand and accept the experience of another.

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The tricky part is if we wish to build and maintain dignity, we must help others build and maintain it as well. Demanding our own dignity be recognized while ignoring that of others demonstrates a desire for power-over and control.

Dignity is an equal opportunity concept. It’s based in our humanity, the ultimate in-group. No one is excluded, and no one is without the power to build their own dignity.

We can’t force others to treat us with dignity, but we have absolute control in how we handle our own, and Donna Hicks has experienced, over and over again, the power of our individual dignity and the way it influences those around us. The forward to this book was written by Archbishop Emeritus Desmond Tutu, whose wisdom, compassion and dignity have inspired millions. He and Hicks have worked together for peace in Northern Ireland.

One way to destroy our dignity is to violate that of another, which is exactly what I want to do in a reactive moment when I’ve been hurt or witnessed someone else being hurt. However, that kind of reaction only escalates conflict. Hicks’s list allows me to identify other options that do not result in further violation, but begin to heal the original harm. Even if whoever I’m interacting with is determined to undermine both their dignity and mine, I have the power to stop the damage and conflict and protect my own self-respect.

Now more than ever in this country, we are divided. Some of us support dignity for all and some of us don’t. It’s not always obvious which team we’re on, either. Some people wave the banner of equality and justice and identify themselves as victims, but a closer look makes it obvious their agenda victimizes someone else. What they truly want is their conception of equality and justice for themselves and their in-group, exclusively.

Others of us are working for humanity as a whole, supporting such concepts as dignity for everyone, not just those wearing a certain label or set of labels.

Dignity. Mine, yours, and ours. My daily crime.

Ozzy 2021

Win or Lose

Win: To be successful. Who defines success?

Lose: To fail to win.

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Are those the only two options?

If we win, then what? Are our lives fixed? Are we fixed?

If we lose, then what? Are our lives broken? Are we broken?

Do we need to win? Do we need to lose?

We compare ourselves to others in contests and competitions. Our capitalist culture shapes us to believe winners receive the most money and fame.

Our culture assures us money and fame equal power, and winners have to spend a lot of money in order to win. Everyone else has to spend a lot of money in order to compete with them.

The fact is, contests and competitions produce one winner and many losers. But those losers want to win, so they spend even more money to become winners.

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Win-win for capitalism, but lose-lose for almost everyone else.

I recently heard of a question on Facebook to men: What woman do you admire?

Nearly all the answers involved women of extraordinary intelligence and talent who have made important contributions to the world but are not necessarily well known, although their male colleagues are!

Are they losers because they’re not rich and famous? Can they be winners if we’ve never heard of them?

Is our win meaningful if nobody recognizes it? Is it meaningful if it’s not part of our identity?

Is it the win we care about, or the validation, power and applause we expect to receive as a winner?

Are our wins and losses about what we think of ourselves (empowering) or about what others think of us (disempowering)?

How important is winning? More important than the truth? More important than our own integrity and dignity? More important than our health and well-being?

Is our win really about someone else losing (I’ll show them!)?

Winning, like perfectionism and people pleasing, is a moving target, not a permanent state. Winners come and go, just like losers. Money and fame come and go, just like winners.

Our personal power stays with us, win or lose, rich or poor, famous or unknown. We each hold the keys to our own success.

Winning or losing has nothing to do with it.

The Case for Emotional Intelligence

In this age of disinformation, misinformation, and connectivity, it’s ironic that some of the most emotionally intelligent among us are wolves in sheep’s clothing. Such people have a twisted mastery of emotional intelligence; enough to successfully manipulate and recruit others behind lies, postmodernism and ideology, but not enough to use constructively.

We are evolved to be emotional creatures, and the combination of our feelings and intellect is powerful, but we must maintain a balance of both. Feelings without the tempering effect of information will often lead us astray. Intellect without feelings abandons traits that make us human, such as intuition and compassion.

Belief is built on trust, faith, or confidence in someone or something, and once we establish a belief, we think of it as part of our identity. However, true identity is not defined by our beliefs, choices, style, or preferences. Those are merely toxic mimics for a healthy identity, which evolves, changes, and expands as we learn and grow.

When influencers encourage us to mistake our beliefs for our identities, they’re wielding a powerful social tool in order to glue together communities they can manipulate. Within such communities, to question or lose confidence in a belief results in severe social sanctions intended to stifle any such challenge. Influencers work hard to control and manage both our emotions and access to information that might threaten the belief they’re selling.

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Fear of being outcast effectively disables our willingness to objectively examine the beliefs our community espouses.

If we are low in emotional intelligence, our lives don’t work well. Happiness eludes us. Relationships are problematic and frequently unhealthy. We’re ignorant of our needs and thus neglect them. We become estranged from ourselves (our true identities) and lose our flexibility and resilience. We take everything personally, and fiercely protect our beliefs, no matter how damaging and illogical they are.

We stop growing and learning. We murder our curiosity and become afraid to ask questions or seek new information.

Worst of all, we are blind to the emotional manipulations of others. An appeal to our desire to heal the planet, be kind and compassionate, be tolerant and generous, pushes us into enabling the agendas of others before we’ve thoroughly researched and explored those agendas. We react to the views and criticisms of others reflexively, fearful of appearing in a bad light.

We cannot identify our power and thus fail to protect it, making it easy for others to take it away.

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Many well-meaning people are duped by predators who play on their fears and/or desire to make a positive contribution to the culture and conversation. If we identify as a good person, a peaceful person, we’re deeply distressed by the accusation that we’re hateful, and will accept any kind of ideological nonsense in order to maintain our social identity. We, in turn, pass on the pressure to others. If we must believe the moon is made of green cheese in order to be accepted, others must also believe it for us to accept them.

Our lack of emotional intelligence makes our current chaos of dis- and misinformation predictable. People interested in power and control have no problem lying, and our low emotional skills make us quite vulnerable to those lies, especially when they’re presented with high emotion.

We don’t have mastery of our emotions and thus become victims.

I’m reading a book titled Controlling People, by Patricia Evans. It’s an interesting look at why some people are so controlling of others. Here’s a quote I resonated with:

“What blinds people the most to controlling behavior is the belief that the person who consistently defines them truly loves them.”

We are so often manipulated by others because we believe they have something we need. Love. Wealth. A raise or promotion. Validation. Belonging. Something.

As long as we believe anyone has something we need, we’re open to manipulation. We’ve entered the ancient archetype of prostitution. We’ll make choices based on pleasing that person in order to earn what we need.

The minute we enter into that dynamic, we’ve become disempowered, and I assure you that pleasing people never works. It always ends badly. Show me someone, no matter how beloved, who demands you please them in order to be rewarded, and I’ll show you a power predator incapable of love or being pleased.

Such people do not share power. Ever.

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When you are no longer useful, you will be discarded.

Emotional intelligence empowers us to find an effective balance between feelings and information. It allows us to discard our pseudo selves and support a dynamic identity. It helps us discern the difference between someone seeking to control and disempower us with emotional appeals and someone committed to power-with and win-win, where disagreement and curiosity are not punished and we’re encouraged to think for ourselves.

An emotionally intelligent life. My daily crime.