Emotional Labor

A couple of years ago my adult son and I had a heated exchange during which I asked him exactly what he wanted from me. It was a useful question. For a moment we stopped being adversaries while he thought about it. “Umm, I don’t know. What I’ve always had, unconditional love, I guess.”

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That moment has stayed with me, because as I asked the question I realized I really didn’t know, and I was both curious and interested. What does a fully emancipated twenty-something-year-old man honestly want from his mother? It was the first time it ever occurred to me to ask either of my sons what they wanted from me at any age or stage.

I never thought of anything except what I wanted to give them.

I’ve been reading about emotional labor recently, which leads me irresistibly to the concept of benign neglect.

Emotional labor is the often invisible process of managing feelings and their expressions as part of a job or relationship. The idea often comes up as part of the ongoing discussion about gender roles and equality, but I’m thinking about it in a slightly different context.

Benign neglect is a term that originated out of city planning politics and now also describes an attitude of inaction regarding an unproductive situation one is commonly held to be responsible for.

I’ve written before about pleasing people, boundaries and reciprocity. Emotional labor is embedded in all of these, and it’s been a primary dysfunction in my relationships over the years, though I haven’t had any language or distinction about my experience of it until recently.

If you Google emotional labor you find definitions, descriptions, assertions about the disproportionate burden of emotional labor on women, and the powerful but invisible expectations regarding who is responsible for emotional labor in any given situation. What you don’t find is discussion about how to make visible and support the vital aspect of emotional labor in community, jobs and families. The discussion stops at equal rights.

Equal rights is an important discussion to have, but in the meantime we’re dealing with families, friends and jobs today and emotional labor is an inescapable need right now.

I think of emotional labor as glue. You don’t see it, but if it’s missing everything falls apart. If it’s applied carefully it holds things together. If we don’t keep a calendar and glance at a clock now and then, we can’t manage our lives. Either we learn to cope with appointments, deadlines, commitments, grocery lists and feelings ourselves or we rely on someone else to do it for us. Part of adulting is learning emotional labor.

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I’m a button sorter by nature, and I take a lot of pleasure in being organized. My life works better when I take the trouble to be effective and efficient, and it gives me pleasure to share with my loved ones the benefits of thinking and planning ahead and taking care of business. Remembering special dates, buying tickets, planning for bake sales and decorating for the holidays have all been offerings symbolizing my love and willingness to provide support to my family, along with the daily activity of simply showing up in my relationships.

I said that recently to my partner — “this is me showing up in the relationship.” He had no idea what I meant.

I was staggered. What do you mean, what do I mean? You know, asking if you slept well because you didn’t the night before. Or inquiring about the status of that headache you complained about yesterday. Or asking you what’s in your attention and what you’d like to do today. Listening. Sharing. Showing concern. Demonstrating I appreciate you enough to be present. Reminding you that we’re almost out of cat litter. Thanking you for patching the mousehole in the cupboard. Showing up in the relationship!

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Yeah. Aka emotional labor.

He listened and shrugged. I didn’t describe anything he could relate to. He lives his life with me without showing up or not showing up. He just does what he does, says what he says, is interested in what he’s interested in. He doesn’t check in with himself every day to be sure he “showed up” in a way that reassures me of his ongoing affection and caring.

I do.

I’ve thought a lot about this since that conversation. I’ve been conscious of a huge annoyance and, underneath that, amusement.

All my emotional labor is completely unneeded. He never asked me to do it. It’s not useful. It’s invisible to him.

This made me wonder if that’s been true in all my other relationships as well, including with my kids, historically and presently.

That’s not right, though, because I’ve been with some real man-babies. My husband once called me at work because the baby had a soiled diaper. (Okay, it was a real blow-out, but still!) Then there was the guy who wanted a dog to fish with, but didn’t want to walk it, poop scoop after it or stay up all night on July Fourth holding its paw because it was terrified of firecrackers and invariably went into seizures (it had epilepsy).

And then there were the kids. There’s no question at all that raising kids takes a lot of emotional labor. It’s both needed and required.

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I guess I just got into the habit. Emotional labor has been my offering, my contribution, in every relationship. I’m good at it. Until very lately, I never considered reciprocity and I had no definition for emotional labor. I just thought of it as being a good woman.

When my son said he wanted what I’d always given, unconditional love, I had a moment of real satisfaction. I made so many mistakes, but at least I did that right. On the other hand, can those two simple words ever encompass the totality of heart, pain, frustration, energy, loyalty and years they represent? Unconditional love. That’s all.

Right.

I was with a man for a long time who had no interest in emotional labor. Once he had me hooked, he was never decisive, confident or clear again. He initiated no physical contact. He resisted making any plans. He made no effort to develop rituals, routines or regular check-ins. His job was stressful, he had some sleep and health issues, and his favorite excuse was “I forgot.” I gave and he withheld.

Eight years later (slow learner) burned-out, anguished and desperate, it occurred to me to wonder what would happen if I. Just. Stopped.

So I did. I stopped e-mailing. I stopped calling. I made plans without him. I let go of all my expectations and started trying to glue myself back together. I worked, took care of my own responsibilities, enjoyed time with friends and family and went on with my life. I set down all that emotional labor and walked away from it.

Guess what happened?

He floated away.

I’d essentially had an eight-year relationship with myself.

He did eventually (weeks) notice I wasn’t around any more and got in touch, mildly puzzled and reproachful. I was casual and said I’d been busy.

He told me he didn’t feel like he was getting the attention he needed from me. We were sitting in his car at the time. I’ll never forget it.

Until now, I’ve never put that experience in context with all my other relationships. After my recent conversation with my partner about showing up in the relationship, I changed my behavior. I stopped worrying about “showing up” every day. I’ve engaged with my own needs, daily tasks and schedule. I enjoy our time together, but I’ve stopped trying to make it happen. I switched my focus to making sure I show up for myself every day.

What I’ve learned from all this is emotional labor is real and largely unconscious. Many of us give our lives to it. I’ve also learned it’s a choice. When it remains invisible and undefined and we’re operating out of unspoken cultural expectations, we become unconscious of much of our decision-making and motivation. Our desire to be a “good” wife, mother, daughter, lover, sister, whatever, becomes all-powerful and we throw ourselves into it without ever thinking about whether that’s what others want and/or need from us. We don’t consider asking for help or professional support if we’re caregivers. In fact, we feel hurt when our emotional labor of worrying, for example, is not received with gratitude and appreciation! If whoever we’re connected with does want our emotional labor and provides none themselves, we don’t notice. We just work harder.

This is where benign neglect comes in. Benign neglect is an attitude of inaction regarding an unproductive situation one is commonly held to be responsible for, remember? The culture may hold us to be responsible for a lot of things, but that doesn’t make it true.

What if we challenged the “commonly held” belief that all emotional labor is our job in any given relationship? What if we decided it’s not our responsibility, in addition to not being useful, to worry, fuss, organize or manage the feelings of the people around us? What if we took back our power to choose?

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If I had stopped worrying about doing laundry for my teenagers, or insisting on family mealtimes, or keeping track of their schedules, what then? The sad truth is I was afraid people would think I was a bad mother. I knew I would think I was a bad mother. The kids didn’t do those things for themselves, so I had to do it in order to demonstrate my love, commitment and competence. What kind of a mother lets her kids wear dirty socks?

I didn’t consider the difference between organizing schedules for toddlers and organizing two big, smart, capable boys who saw no reason to bother themselves with boring things like schedules, grocery lists and clean socks. I was so busy demonstrating my feelings, especially my love for them, I never stopped to wonder if they were learning to express their feelings. I didn’t ask.

It annoys me that only now am I seeing ways in which I could have been a much more effective parent, partner, daughter and sister.

At bottom, I don’t think emotional labor is about equal gender rights at all. I think it’s about choice, and choice is about power. We can’t choose if we don’t recognize there is a choice, we can only stumble forward blindly, doing our best with what we think the rules and expectations are, external and internal, until, overburdened, overwhelmed and exhausted, we fall down and don’t get up again. Meanwhile, the people we love, the ones we’re doing all this labor for, are not saved by our labor. Kids grow up, have car accidents and bad relationships, choose crappy diets, fall into addiction, catch an STD. Parents grow old, have health problems, and become dependent. Siblings, friends, lovers and mates are not assisted by our worry, our ability to manage their feelings or our “showing up” in the relationship. All our loved ones might be a great deal better off if we hadn’t taken on all the emotional labor ourselves, because when life happens, as it inevitably does, they lack the skills we never let them learn because we were so busy being good women.

Also, when was the last time you were thanked for all your emotional labor? (What do you mean, “showing up” in the relationship?)

You gotta love the irony of the whole thing.

What would my relationships look like if I kept my emotional labor in balance with the labor of those I’m connected to? What if I could be more like my partner and trust that my affection and love for him (and others) are communicated and understood without such deliberate emotional labor? He just naturally demonstrates his feelings for me in our day-to-day life without all this effort and trying. What if I relaxed and redefined what being a “good woman” means?

I’m going to find out.

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Jennifer Rose
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