It’s no secret that many small businesses are feeling devastating impacts from coronavirus. There’s a general push to support local small businesses, which are the lifeblood of neighborhoods and communities. In rural areas, many of us are also doing our best to support local farmers.
Before the pandemic, my partner and I had a weekly breakfast date at a local diner. We enjoyed the food. We enjoyed the people, both employees and other patrons, and we often met friends there for a leisurely, friendly, old-fashioned diner breakfast. The diner is a small, family-run place, and was an important part of my community and routine.
As the pandemic swept over the country, the diner closed, and we stopped eating out altogether. We did get take-out from them a few times, but we found that the food alone did not satisfy our desire for connection and community, and it seemed a chore to make the rather lengthy round trip when we could more easily, cheaply and safely cook for ourselves at home.
As the summer wanes, conspiracy theories abound, and the election approaches, fear, frustration, hostility and division are everywhere. I heard that the diner has reopened, but I’m not comfortable eating in a restaurant right now, although I do frequently support a local sandwich shop that provides take-out, has CDC recommendations posted, and is staffed by employees with masks.
Yesterday I heard that the diner is heavily advertising the owners’ political allegiance and the employees are not wearing masks.
I felt upset by this and chewed on it yesterday and last night. My initial reaction was loss and sadness, followed quickly by the feeling that I’m being intolerant and unsupportive of my community. I took a walk at dawn this morning, listening to a couple of owls carrying on a lengthy conversation at the same time the birds were waking, and it occurred to me that community support is a two-way street.
I’ve written about reciprocity before on this blog. At the time of that writing it was a fairly new concept to me. This was no surprise, as I realized most of my relationships, past and present, were remarkable for the absence of reciprocity. It was a relief to be given language and concept for my recurring feeling of giving every bit I had to give to a relationship and getting nothing in return.
Now I recognize the lack of reciprocity in interpersonal relationships much more quickly and take steps to limit or exit from those connections.
This idea of community support, however, is a new angle on reciprocity, and it took me a while to see it.
Small businesses are valuable and it’s hard work to make a success out of them, mostly because giants like Amazon and Wal-Mart undercut them so easily. One of the things I love about living in rural communities is getting to know the artisans, farmers, and others engaged in unique and high-quality arts, crafts and food production. I’ve never owned a small business, but it seems to me if I did I’d work hard to provide my customers with the best product and experience possible. In return, I’d be grateful for those who patronized me and told others about me, as I’d want to attract all the customers I possibly could.
This is reciprocity.
As a customer, it doesn’t occur to me to wonder about the political views or underwear color of a small business owner. My interest is in the business’s product or service, not the owner’s personal choices.
I have no need or desire to control whether or not people wear masks or social distance, unless I’m at work and it’s my responsibility to do so. If I’m uncomfortable with lack of masking and social distancing out in the world, I leave rather than making a scene. I also feel no need to lead in any situation with my politics or ideology. Neither are the most important things about me.
I still patronize most of the places I visited and bought from before the coronavirus, although I go a little further out of my way now, even if it does take extra time or an extra dollar or two, to support small businesses. I have encountered some hostility and glares in various local businesses that I assume are about me masking, but nobody has said anything to me about it, and (being an adult) I know how to ignore dirty looks.
However, the diner is a different proposition. Plastering a small business with political signs and posters feels to me like a Keep Out, as their presidential pick is not mine. It feels hostile and hurtful. As I said, we aren’t in a hurry to eat in anywhere just now, but it was my intention to return to the diner and resume our weekly habit one day.
Except now I don’t feel welcome.
I also don’t feel safe. I can only assume people who refuse to mask in their business feel no need to take other precautions, and I don’t want eat food prepared and served by those who don’t follow CDC guidelines, both at work and in their private lives.
I’m sad about this. It’s hard to feel like a part of a community and then suddenly feel I don’t belong, after all. My affection for the diner, the people there, and the food is real, and I wish them all well. I thought we were friendly acquaintances and it never occurred to me that differing political views would disconnect us.
But I wasn’t responsible for the disconnection. I’ve missed the diner all these long weeks, and looked forward to the day we could resume going. I want to support this particular small business, and I feel unable to. I won’t go out into the community and bad mouth them, but I won’t be giving them my business, either, or recommending them to others.
Maybe they don’t want support from people with my politics and coronavirus concerns. Maybe their choice is to support the false equivalency of the two. Maybe we as a culture are deciding that divisiveness and politics are more important than good will and community, but that’s not and never will be my choice.
During these times and all times, we need to support one another. The best support is mutual, reciprocal. Communities need small businesses, and small local businesses need communities. I want to be a part of that, but I need some support as a customer in order to show up and buy.
My conclusion about all this is that breakfast at the diner is yet another sad loss. I’m not going to compound that by distorting my efforts to stay as healthy and safe as possible into intolerance and lack of support. Neither are true of me. Both might be true of others, but I can’t do anything about that.
Supporting businesses that support me. My daily crime.